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Patient FAQ

QuestionMRPT Physical Therapy NYC specialists in Physical Therapy treatment of Women’s Health, Pelvic Pain, Prenatal and Postpartum, TMJ and Headaches.

Welcome to our Patient FAQ section. The purpose this section is to answer some of the questions you have before you ask them and to give you an idea of the questions other patients and clients have asked. However, if you have a question of a more immediate or personal nature that you want answered before you arrive for your visit, please feel free to ask.

Why choose MRPT Physical Therapy?
How do I arrange an appointment?
Do I need a prescription for Physical therapy?
What should I expect on my first visit?
How long will my visit last?
Will my insurance cover physical therapy?
What should I wear?
What should I bring with me?
What office policies should I be aware of?
What types of interventions may I receive?
How is my progress measured?
Will I need follow-up or maintenance care?
What if I need to return to physical therapy?
Is it ok to ask my doctor about physical therapy?
What if I have an increase in symptoms?
Who chooses which physical therapist I go to?
Why should I choose physical therapy?
What is my responsibility in physical therapy?

Why choose MRPT Physical Therapy?

Because of our expertise. We are widely regarded as a leading expert in physical therapy. Physicians regularly send their own office staff and family members to our facility. We are dedicated to resolving your problems in an environment that is welcoming and relaxed. We are a small private practice offering highly specialized and skilled physical therapists. We provide one on one Physical Therapy treatments. Unlike most other practices we do not use aides or assistants, you will be seen by one therapist for your entire treatment session. You will receive personalized care, in private treatment rooms. If you are still not sure, feel free to give us a call and stop in to speak to one of our therapists.

How do I arrange an appointment?

If your physician gives you a referral to physical therapy, simply call our office for an appointment. Our clinic hours and location are explained on the location and hours page of this website. Our office staff will get all the necessary information from you and will be happy to make your initial appointment.

To save you some time at your first visit please click here PATIENT FORMS and print and complete the following forms and either, bring them with you, or fax them to us prior to your first visit:

Do I need a prescription for Physical therapy?

The answer is No.

Effective November 23, 2006 New York State introduced the “Direct Access” law. This law entitles you to see an experienced Physical Therapist (with more than 3 years professional experience) without a prescription from a Doctor. All MRPT Physical Therapists have more than 3 years experience and will be able to treat you without a prescription. The therapist is then allowed to treat you for 10 visits or 30 days without a Doctor’s referral.

However, most insurance companies still require a referral from a Doctor for Physical Therapy services and will not reimburse for services performed without a Doctor’s referral. Therefore, we will require payment in advance for any treatment without a Doctor’s referral since we will not be able to bill your insurance company.

What should I expect on my first visit?

On your first visit, your physical therapist will perform an examination/evaluation to determine what deficits and/or problems you have that can be addressed in physical therapy. The examination/evaluation involves a thorough history, a systems review, and tests and measurements. Your physical therapist will make a clinical judgment then a treatment program will be developed. This program will have realistic goals set by you and your therapist. You should allow at least one hour for your first visit.

How long will my visit last?

Treatment time will vary according to what the physical therapist finds in the evaluation. Each physical therapy treatment session will typically be about 45 minutes. Whatever is found to be appropriate during the examination/evaluation will become part of the patient’s program and the program will be updated as appropriate ie, if there is an exacerbation in symptoms the treatment may be longer.

Will my insurance cover physical therapy?

Although most insurance companies do cover physical therapy, what they cover specifically varies greatly. Please review our insurance and payment section on this website. If you have any financial concerns please let us know.

What should I wear?

In general, wear comfortable clothing to physical therapy. Gowns are available for neck, back and shoulder problems. If you are coming for a lower-extremity problem, please bring a pair of loose shorts and sneakers.

What should I bring with me?

Please arrive at least 10-15 minutes prior to your first visit in order to complete the necessary paperwork you will also need your insurance card. You can download the forms here.

If you have any operative reports, MRI or X-ray results, and you may bring those as well, but they are not necessary. Additionally, if you are utilizing any type of brace, splint, orthotics or crutches, those should come with you.

What office policies should I be aware of?

We ask that our patients:

Give 24 hours notice when possible for cancellations; we will confirm your appointment 2 days in advance. If you miss or cancel your appointments without giving 24 hours notice, we reserve the right to charge you a late cancellation fee of $150. The answering machine is on 24 hours a day.
Call if you have a question or a concern or if you will be late. We will do our best to fit you in but need to know in advance for consideration of other patients.
Please be on time. Patients are normally taken within 5 minutes of their scheduled time.
Notify your therapist at least one week prior to returning to your physician. The therapist must have the time to schedule a re-evaluation in order to update your physician on your progress.
Schedule appointments in advance and have the proper number of visits scheduled. If you don’t schedule your appointments in advance it will be more difficult to give you the times that you desire. Lunchtimes and Evenings appointment time slots are quickly filled.

What types of interventions may I receive?

The interventions you receive will depend on what the physical therapist finds in the examination/evaluation. Our intervention programs include coordination among all people involved in your care (other health care professionals, family, friends, caregivers, and others). Most physical therapy plans of care will include three categories of interventions: therapeutic exercise, functional training, home management and functional training in work, school and leisure environments. While being treated you may experience several procedures such as: manual therapy, mechanical modalities, myofascial release, exercise etc.

How is my progress measured?

Because your physical therapist will perform a detailed examination/evaluation, quantifying your progress can be measured. You will be reexamined based your diagnosis as well as the chronicity of the problem. We will send an initial evaluation and monthly progress reports to your referring physician. Additionally, the physical therapist always needs to be aware of follow-up visits with your physician as a reexamination may be performed so that the physician can be updated at that time.

Will I need follow-up or maintenance care?

The answer depends entirely on the physical therapist’s examination/evaluation to determine your diagnosis and prognosis.

What if I need to return to physical therapy?

If you have a recurrent problem after your discharge from physical therapy, it is recommended that you return for more treatment. Remember if you require more Physical Therapy an update prescription from the referring physician is required.

Is it ok to ask my doctor about physical therapy?

Absolutely. If you have a problem you think can be helped with physical therapy, feel free to give us a call. After discussing with you the specific problem you present with, we can give you a better idea if it is something that is manageable with physical therapy. You can also give your doctor a call. If he or she is not sure, he or she is welcome to contact us as well.

What if I have an increase in symptoms?

If you have increased symptoms please call your physical therapist. When you call the office, please be sure you explain to the office staff that you are having an increase in symptoms. The office staff will pull your chart and contact your physical therapist or a covering physical therapist. We will be able to review the information and will give you a call back that same day. After we discuss the case with you, we will be able to give you guidelines to reduce your symptoms, whether you need to come in our office, or if you should contact your physician.

Who chooses which physical therapist I go to?

Oftentimes, your physician will give you a recommendation or a listing of physical therapists in your area. Sometimes your insurance company will guide you with regard to who is “in network” for your insurance plan. Ultimately, however, the decision where you receive your care is up to you. If you have a specific request, you need to let your physician or insurance company know. We are not in network with any insurance companies, most plans have out-of-network benefits that will allow you the freedom of choice. As a courtesy to you, we will send your claims directly to your insurance company and you will receive any reimbursement directly from them.

Why should I choose physical therapy?

In physical therapy, the goals should be to resolve your problem, not just temporarily relieve it. Although medication and other forms of treatment can be helpful in relieving symptoms, physical therapy produces a long term result. The physician may opt to utilize medication in conjunction with physical therapy depending on your diagnosis. Unlike other forms of treatment, physical therapy is not designed to continue as a maintenance program. Physical Therapy is meant to be restorative and not maintenance.

What is my responsibility in physical therapy?

You are our partner in your recovery. Your physical therapist cannot do it without you; we ask that all patients and clients cooperate by following through with their home exercise programs and instructions. This is extremely important in expediting your recovery.